Clients using this service will have their right to privacy and confidentiality respected.
In relation to personal information, as a minimum standard, we:

• Collect only the information we need for a specified primary purpose.
• Ensure that the person knows why we collect it and how we handle it.
• Use and disclose it only for the primary or a directly related purpose,
  or for another purpose with the clients consent (unless otherwise authorised by law).
• Provide the client with access to their own information, and the right to seek its correction.

Clients may access their records on request, however personal information will only be released to others with the clients consent. Proof of a representatives authority must be sighted and a copy of that document placed on the clients file before access will be given. All personal information, whether paper or electronic, is protected from unauthorised access, alteration and loss. No one is entitled to access any client record or file except where such access is in accordance with his or her professional or administrative role.